Hotjar Observe does not currently offer SCIM-based user provisioning. Stepwork automates Hotjar Observe provisioning with 98% accuracy — no API required.
SCIM Status: No SCIM; SAML is paid. Complexity Vector: Access to sites and recordings is managed in the UI, where Stepwork automates permission updates.
Avoid upgrading to the Enterprise plan just for provisioning. Hotjar Observe access still requires manual UI changes, which is why teams use Stepwork to automate Hotjar flows with 98% accuracy without needing an API.
Hotjar Observe supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. Hotjar Observe does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Hotjar Observe provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Hotjar Observe through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
See how Stepwork provisions users in Hotjar Observe with 98% accuracy — in a 15-minute demo.
Book a DemoThe primary risk is no scim. Additional risks include manual roles, site access drift, offboarding checks. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.