Helpjuice does not currently offer SCIM-based user provisioning. Stepwork automates Helpjuice provisioning with 98% accuracy — no API required.
No native SCIM provisioning. Complexity Vector: JIT account creation and KB permission models still require manual cleanup and access reviews.
Avoid upgrading plans just to get enterprise login controls without full provisioning. Stepwork lets you automate joiner/mover/leaver actions in Helpjuice on your current tier, which is why teams use Stepwork to automate Helpjuice flows with 98% accuracy without needing an API.
Helpjuice supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. Helpjuice does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Helpjuice provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Helpjuice through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is no scim provisioning.. Additional risks include saml setup is plan-gated, jit ≠ full lifecycle, role/space access is manual.. Stepwork eliminates these risks by automating the entire provisioning workflow.
See how Stepwork provisions users in Helpjuice with 98% accuracy — in a 15-minute demo.
Book a DemoNo. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.